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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Nora Fulcher

Nora Fulcher

January 4, 2025

5  out of  5
rating by Nora Fulcher
"Dustin was friendly, professional and helpful. I appreciate her attention to detail."
We responded:
"Thank you, Nora, for sharing your positive experience! We're so glad to hear that Dustin's friendly and professional approach, along with her attention to detail, made a great impression. We're here for any future needs you may have! Thank you! "
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Gregory Tarver

January 1, 2025

5  out of  5
rating by Gregory Tarver
"Precise direction, very informative and easy to use"
We responded:
"Thank you for the kind words Mr. Tarver! We appreciate the opportunity to serve you and your family. We hope you have a wonderful new year! Thank you for your business! "
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James Franks

November 19, 2024

5  out of  5
rating by James Franks
"My wife and I had an amazing experience with yall. Tina was such a great help and very knowledgeable. We are glad to have signed up with State Farm!"
We responded:
"James, thank you so much for the 5 star review! I am so thrilled that Tina was able to deliver such an excellent experience with our office. We are thankful to be able to assist you with your insurance needs. -Jason "
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Rumaldo Velásquez

November 4, 2024

5  out of  5
rating by Rumaldo Velásquez
"The representative was so kind charismatic with us, the best attention I could have had"
We responded:
"Thank you, Rumaldo! We’re thrilled to hear that our representative provided such kind and attentive service. We appreciate your kind words and are here to help anytime you need us! Thank you! "
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Brittany Arnold

October 23, 2024

5  out of  5
rating by Brittany Arnold
"I couldn’t rave enough about working with Dustin at this office! So professional, kind, and patient. She really took the time to explain everything in detail and worked with us in a timely manner. Very happy with my experience. 10/10 I would give more than 5 stars if possible!"
We responded:
"Hi, Brittany! Thank you so much for the kind words. I’m thrilled to hear about the wonderful experience you had with Dustin. We’re happy we could assist you at our Phenix City office and truly appreciate your support! - Jason Graham State Farm Insurance Agent Thank you! "
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Ronnie Allen

October 2, 2024

5  out of  5
rating by Ronnie Allen
"Great experience working with Dustin on my home and auto insurance policies, I'm all about saving money and Dustin helped me with that today and yes I am very happy and satisfied!!!!"
We responded:
"Thank you Mr. Allen for leaving us the 5 star review! We think Dustin is awesome too! We love to help people get better coverage and save money! Thank you for your business! -Jason"
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Anthony Zachery

September 16, 2024

5  out of  5
rating by Anthony Zachery
"State Farm Agents Go The Extra Mile To Please You"
We responded:
"Thank you, Anthony! We're thrilled to hear that you had a positive experience. Our team is always here to go the extra mile for you. If you ever need anything, don't hesitate to reach out! – Jason Graham State Farm Insurance Agent 🚗🏠🌟"
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Jimmie Webster

September 12, 2024

5  out of  5
rating by Jimmie Webster
"Dustin was absolutely the best! She made the process extremely pleasant and easy which made me have no reservations with making the change from my old insurance company! Mr. Graham you definitely have a keeper. Thank you Dustin!!"
We responded:
"Thank you so much, Jimmie! We're thrilled to hear that Dustin made your experience so smooth and enjoyable. We'll be sure to share your kind words with her. Welcome to the family, and we're here for anything you need! - Jason Graham State Farm Insurance Agent 😊 Thank you! "
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Lance Latham

September 12, 2024

5  out of  5
rating by Lance Latham
"Always helpful and responsive!"
We responded:
"Thank you for the kind words, Lance! We're thrilled to hear that our service has been helpful and responsive. If you need anything else or have any more questions, feel free to reach out! - Jason Graham State Farm Insurance Agent in Phenix City, Alabama"
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Richard Hoerner

September 10, 2024

5  out of  5
rating by Richard Hoerner
"Dustin Billings at State Farm is extremely helpful, diligent, professional, and knowledgeable. I was with another insurance company for 30+ years, but when they started raising rates to ridiculous levels, I decided to shop around. Dustin worked tirelessly with me to get the best rates and coverage for my situation. Bottom line, I reduced my car insurance premium by almost 50% while maintaining the same coverages. I also reduced my homeowners and rental policies significantly. I highly recommend anyone to contact Dustin today if you're considering changing your insurance company. Jason Graham is also awesome. These folks really care about their clients!"
We responded:
"Thank you, Richard, for sharing your experience! We’re thrilled to hear that Dustin could assist you with your insurance needs. It’s wonderful to know that Dustin and our State Farm team worked tirelessly to provide you with excellent service and care. Your recommendation means so much to us, and we’re glad to have you as part of our State Farm family. If you ever need anything else, we’re always here to help! Thanks again for choosing our team! – Jason Graham State Farm Agent Thank you! "
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Anissa Mayo

July 19, 2024

5  out of  5
rating by Anissa Mayo
"A big thank you to Denise for reviewing my policies with me! Updates were needed that would not have been done without Denise reaching out to me! She is so sweet and personable and is a great asset to Jason's team!"
We responded:
"Thank you for your wonderful feedback, Anissa! We're so glad to hear about your positive experience with Denise. It's fantastic that she was proactive in reviewing and updating your plans. Your kind words affirm the hard work our team puts in each day. Thanks again for choosing us, and we look forward to continuing to serve you! – Jason Graham State Farm Insurance Agent Thank you! "
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Julie Britton

May 13, 2024

5  out of  5
rating by Julie Britton
"Tina was extremely helpful and explained things to me very thoroughly. She also was very sweet and helpful with my daughter"
We responded:
"Thank you so much for your kind words, Julie! We are always happy to assist you and your daughter with any insurance questions you may have. We’ll be sure to send your kind words to Tina! If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're always here to help. 😊 - Jason Graham State Farm Insurance Agent"
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Dan Shea

April 14, 2024

5  out of  5
rating by Dan Shea
"Excellent service from their office."
We responded:
"Thank you for your positive feedback, Dan! We're thrilled to hear you experienced excellent service from our office. We strive to provide the greatest for our customers, and it's great to know we've met your expectations. Please let us know if there's anything else we can do for you. We look forward to serving you again in the future! – Jason Graham State Farm Insurance Agent"
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Robin Batastini

March 29, 2024

5  out of  5
rating by Robin Batastini
"My folks have been really happy with Jason and his staff"
We responded:
"Hi Robin, thank you for your kind words! It's been a pleasure serving your folks and ensuring they're satisfied with our service. If they ever need anything else or if there's anything we can assist them with, please don't hesitate to reach out. We're here to help! - Jason Graham - State Farm Insurance Agent "
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Sherry Daniels

March 22, 2024

5  out of  5
rating by Sherry Daniels
"Personal and effective"
We responded:
"Thank you Mrs. Daniels for the 5 Star Review!! We love to make sure our customers are covered properly and satisfied with the service they receive. If we can help in any way, we are just a phone call or click away! Jason Graham-State Farm Agent"
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Nycreddog

March 13, 2024

5  out of  5
rating by Nycreddog
"Great service"
We responded:
"Thank you for the kind words! We're delighted to hear that you had a great experience with our service. If you have any further questions or need assistance, please don't hesitate to reach out. We're here to help! – Jason Graham State Farm Agent Thank you! "
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Theresa Whatley

January 15, 2024

5  out of  5
rating by Theresa Whatley
"Great customer service"
We responded:
"Thank you for sharing your wonderful 5-star review with our State Farm team. We’re delighted to see you had a recent positive experience with our team. We’re happy to have you as our Good Neighbor! – Jason Graham State Farm Insurance Thank you and happy new year! "
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Kenny Mayo

December 30, 2023

5  out of  5
rating by Kenny Mayo
"Very knowledgeable!!!"
We responded:
"Mr. Mayo, thank you for the 5 Star Review! We appreciate the opportunity to serve you and help you with your insurance needs. "
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TheStig0111

October 13, 2023

1  out of  5
rating by TheStig0111
"Absolute garbage company, if you’re willing to let yourself continue to get lied to over and over these are the people for you."
We responded:
"We are very sorry to hear about your recent experience. Our team strives for excellence, and we’re sorry that we missed the mark. Can you please call us so we can make this right? (334) 298-2511 Thank you, Jason"
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Kevin Stansfield

July 6, 2023

5  out of  5
rating by Kevin Stansfield
"Qualified friendly people who knowledgeable and provide a good service."
We responded:
"Thank you Kevin for the 5 Star Review! We appreciate the opportunity to help you with your insurance needs."
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Shanteria Taylor

May 12, 2023

5  out of  5
rating by Shanteria Taylor
"I enjoy being part of State Farm. Jason and the team have been extremely helpful with answering any questions I have. Everyone is friendly. Especially Tina, she’s has been so wonderful throughout the process."
We responded:
"Thank you so much for the five star review Mrs. Taylor! It's a please to help you with your insurance needs. Our team takes pride in making insurance easy. I'm so glad you've had a great experience with our office!"
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JAMIE

April 24, 2023

5  out of  5
rating by JAMIE
"Great attitude, very nice, and went out of the way to help."
We responded:
"Thank you, Jamie, for your 5-star review! Our team prides itself on our positive attitude and outstanding customer service, and we’re so pleased to hear that is what you experienced. - Jason"
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Kathy Slane

April 21, 2023

5  out of  5
rating by Kathy Slane
"Excellent customer service each time I have had to call. Stephanie and Jason are the main people I speak with and I have only had exceptional service with them and anyone I have spoken to."
We responded:
"Kathy, thank you for your review! We’re so happy you’ve received excellent customer service from our State Farm team. It was a pleasure serving your insurance needs. – Jason"
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patricia rogers

April 13, 2023

5  out of  5
rating by patricia rogers
"Very nice staff well trained and very informative"
We responded:
"Thank you Mrs. Rogers for the 5 star review! We appreciate the opportunity to serve you for your insurance needs!"
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Carrie Heard

April 12, 2023

5  out of  5
rating by Carrie Heard
"I was with Allstate Insurance. I called Mrs. Tina at State Farm today and explained my frustration to her about how expensive my insurance was with Allstate. Mrs. Tina said she was sorry to hear of my issues and quoted me an unbelievable price almost 200$ less. She was very informative and knew what she was talking about and even offered different options. Very Impressed with my experience and a dedicated agent!!!"
We responded:
"Thank you Mrs. Heard for the kind words about Tina and giving us a 5 star review! We appreciate the opportunity to help you with your insurance needs!"